Information collection

Privacy Policy

At Metro Muscat, we are committed to protecting your privacy and ensuring that your personal and business information is used responsibly and securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our platform.

1. Information We Collect

• Personal Information: When you register as a seller or buyer, we collect information such as your name, contact details, business information, and payment details.
• Product Listings and Transactions: We collect data related to the products you list on the platform, including descriptions, pricing, and availability. We also collect transaction data, such as purchase history and payment records.
• Communication Data: Any communication between buyers and sellers via our platform, including messages, RFQs, and negotiation discussions, is securely stored to facilitate smooth transactions.

2. How We Use Your Information

• To Provide Services: We use your data to help you list products, process transactions, and deliver services efficiently.
• To Improve User Experience: We use aggregated data to understand how users interact with our platform, enabling us to improve the site’s functionality and user interface.
• Marketing: We may send promotional emails or messages with your consent, showcasing products, updates, or services related to Metro Muscat.
• Transaction and Order Fulfillment: Your data is used for processing orders, managing logistics, and providing customer support related to shipping and delivery.

3. Data Security

We employ advanced encryption technologies and secure systems to protect your personal and business data from unauthorized access, disclosure, alteration, or destruction. All sensitive data, including payment information, is processed using secure encryption protocols.

4. Sharing of Information

• Third-Party Service Providers: We may share your data with trusted third parties who help us with logistics, payment processing, marketing, and website operations. These third parties are obligated to protect your information and only use it for the services they are contracted to perform.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to a legal request.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to track user activity on our platform. This helps us personalize your experience and improve site functionality. You can manage your cookie preferences through your browser settings.

6. User Rights

You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at support@metromuscat.com.

7. Changes to Privacy Policy

Metro Muscat reserves the right to update this Privacy Policy. Any changes will be posted on this page with an updated date. Please review the policy periodically to stay informed of any updates.